We want you to love your purchase! Because our items are handcrafted and often customized:

• Custom Orders: Non-refundable unless damaged or defective.

• Non-Custom Orders: Returns accepted within 14 days of delivery in unused, original condition.

• Customers are responsible for return shipping costs unless the item is defective.

• Refunds are issued once the item is received and inspected.

If your item arrives damaged, please contact us within 7 days with photos so we can make it right.